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Here are general answers to some of the questions our clients have asked in the past. If you have any additional questions, please contact our office. One of our staff members will be happy to assist you further and address your concerns. When should I book my date?There is really no set answer to this question. Many factors affect Five Alarm Entertainment's availability, such as event date, time of the event (afternoon or evening), and on what day of the week your event falls. The general rule is - the sooner the better. At times, Five Alarm Entertainment books events as far as two years in advance, with weddings generally booked anywhere from 6 months to 18 months in advance. At other times, you may be able to book with much less notice, however we don't recommend waiting too long. The further in advance you attempt to book your event, the more likely Five Alarm Entertainment will be available. How do I hold my date and "book" with Five Alarm Entertainment?To permanently hold or "book" a performance date, a client must sign and return an Entertainment Contract to Five Alarm Entertainment. The contract must be accompanied by a deposit, in the amount indicated on the contract. This written agreement details all of the pertinent information regarding the event. When is the final balance due?Affair balances can be paid by personal check any time up to 30 days prior to the event date. Certified checks, money orders and/or cash payments of the balance due will be accepted up to 15 days prior to the event. We will also accommodate any clients who prefer to make several payments over the time period leading up to their event. In this case, we credit your account balance for any payments received and issue you a receipt for such payments. What does the fee you quoted me include?This varies, however all of our packages include a complete professional sound system, several hours (based on your agreement) of continuous DJ entertainment and a qualified and knowledgeable entertainer to operate the equipment. The Five Alarm Entertainment entertainer will handle all necessary announcements and will interact with you and your guests in order to create a great party. What do Five Alarm Entertainment performers wear?Five Alarm Entertainment performers come dressed in the dress of the occasion. From casual to full black tuxedo with white shirt, vest and tie/studs or button covers, we match our dress with your needs. All clothing is well maintained, neatly cleaned and pressed. The performers are well groomed and clean-shaven at all Five Alarm Entertainment events. Does Five Alarm Entertainment take breaks?Plainly and simply - No. Our entertainment packages are for a continual period of time. Whether your affair is for 3, 4, 5 or 6 hours, Five Alarm Entertainment performers are prepared to entertain you and your guests, without any delays, interruptions or breaks. What kinds of music do you play?Five Alarm Entertainment plays all types of music, from the Big Band era of the 30s & 40s to the hottest tunes of today - including country, Motown, disco, rock, Top 40 dance, ethnic and R & B. Five Alarm Entertainment performers typically carry 8-10 thousand songs to each performance, covering just about every musical genre. For a small sample, see the Five Alarm Entertainment Top 250, a list of the current 250 songs most requested by our clients and their guests or the Five Alarm Entertainment school dance pick hits list, a list of the most popular school dance songs. How is the music picked?Music selection is usually based on three factors. First, you have the opportunity to tell us what you want to hear and if there is anything that you don't want to hear. This gives us the overall framework for the event. From there, your guests' requests help determine some of the music selection. Lastly, the Five Alarm Entertainment performers rely on experience to fill in the event's play list, based on the crowd's reactions and responses throughout the event. Does Five Alarm Entertainment take requests?Yes - in addition to our clients' pre-planned request lists, we welcome direct requests from our clients and their guests throughout the event. We attempt to play as many requests as possible, as long as they fall within the clients' guidelines and are appropriate for the event and guests attending. How many songs will be played?This varies, since song and event lengths vary. The average song is 3 ½ minutes in length. That translates into 17 songs per hour, 68 songs in four hours and 85 songs in five hours. When do we go through all of the details?Final planning is generally handled 2-3 weeks prior to the event date. When does Five Alarm Entertainment arrive at the event?Typically, the Five Alarm Entertainment performers will arrive at least one hour prior to the start time of the event. If additional lighting packages are booked, the arrival time may be extended to 90 minutes. What type of equipment does Five Alarm Entertainment use?Quality is top priority for Five Alarm Entertainment - from our performances to the equipment that we use. For that reason, we use only top quality, professional DJ equipment, including 100% digital CD technology. What happens if the equipment breaks?Five Alarm Entertainment uses top quality equipment, which is maintained according to our strict maintenance schedule. For this reason, it is highly unlikely that anything would break or fail to operate properly. However, Five Alarm Entertainment performers carry backup equipment to each performance. In the unlikely event there is a problem, the backup or replacement equipment can be in place in a matter of seconds, normally without the client even realizing there was a "problem". What are Party Props?Party Props are "theme" items to be used by you and your guests to further interact with the music. They're a great way to spice up any event. Imagine dozens of your guests rock and rolling with blow-up guitars, sax's, keyboards and drumsticks or Uncle Bob shaking neon maracas with a giant sombrero on his head. These are just two examples of the props we have available. You can customize any prop package to add that extra "sizzle" you may be looking for. We are happy to offer Party Props to our clients as an option to enhance our entertainment services. Feel free to call for further details and pricing. Is Five Alarm Entertainment available if we decide to extend our party?Five Alarm Entertainment guarantees availability for time extensions (overtime) for all affairs with a start time of 3 PM or later. Overtime for events beginning prior to 3 PM may be available but will be subject to Five Alarm Entertainment's and the event venue's scheduling constraints.
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